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GripSport carriers are designed and manufactured right here in Australia by GripSport. Each GripSport bike rack has a lifetime structural guarantee if fitted, used & maintained correctly.
- Accidental Damage – If you run over one of our products with a truck (in other words “accidental damage” where the breakage is your fault) then you’re up for the repair/replacement cost. Similarly, if your product isn’t setup, used or maintained properly then any resultant damage is on you.
- Wear and tear is not covered by warranty (because things like painted/plated finishes, moving parts and rubbers etc have to wear out eventually), but if our product breaks because of faulty workmanship or materials (in other words the breakage is our fault) all you’ve got to do is return it along with details of what happened and if it really was our fault it gets fixed or replaced free of charge.
- ‘Bike Racks for Cars, 4WD’s & SUVs’ are designed for Cars, 4WD’s & SUVs and are NOT covered by any warranty if fitted to the rear of caravans, trailers or camper trailers. Don’t do it.
- ‘Bike Racks for Caravans and Campers’ (both front & rear mounted) must be fitted per the relevant Fitting Guides on our website. If not then there’s no warranty.
Simple really, just the way a guarantee should be… but hardly ever is!
PLEASE NOTE 1: Trailers, LED lamps and custom made (non-standard) “mounting systems” (for caravans, campers and trailers etc) are covered by a 2 year warranty.
PLEASE NOTE 2: We do not accept returns just because someone changes their mind. Our products do exactly what we say they do, they will fit where we say they’ll fit and sorry, but a change of mind is not a valid reason for a refund.
Here’s just a small selection of reviews, comments and customer feedback. If you’re interested in seeing more just CLICK HERE (but you better grab some popcorn… there’s LOTS of ’em)
I purchased a Hi-Ride Carrier “2+2” from you some time ago, and it is a fantastic piece of gear. In fact we are having so much fun using it (well, my mates are happy to chuck their bikes on MY rack) that our rides have become longer and consequently we now finish at dusk, just in time for a night-time drive home … So I am in need of one of your Rack Lights…
I've had my Gripsport for a year and it is by far the best rack I've ever owned.
Hi there,We recently purchased a high ride carrier and tandem adapter kit. It is totally revolutionary and eliminated a lot of swearing (!), as well as padding, straps and concern on the road. Why arenít all carriers this easy?! Thanks so much for a great product and also unbelievably fast service. We imported our tandem bike from the US and would like to recommend your product to them ñ would you ship overseas, because I think there would be a lot of interest. Thanks and regards,
I just wanted to let you know I used the HI-RIDE rack twice this weekend with my carbon 29er – a 1 ½ hour drive to Lysterfield on Saturday, and a 1 hour drive to Forrest on Sunday. The rack is fabulous – my bike looked and felt secure. It was really easy to put the bike on and take it off, and it doesn’t matter how dirty the bike is when you go home, because it’s up the back rather than dripping mud and dirt onto the roof (when using roof racks). And I have already recommended it to a couple of MTBikers out there. You mentioned you’re developing a rack light for it. Please let me know AS SOON AS that’s available.
Hi Guys, Just letting you know that I ordered a hi-ride carrier off you a week ago and it arrived yesterday. After I fitted it and drove with it I simply couldn't believe the build quality of it.I would recommend this brand to anyone. Just letting you know. Keep up the good work because its fantastic. Cheers
I took delivery of the carrier during the week and used it for the first time at the week-end. I can’t say how pleased I am with the carrier , easy to set up and perfectly functional. Appreciate your assistance in the swift despatch and the obvious pride you take in supplying a quality product.
Just a quick line to let you know how pleased I am with my 2 bike grip sport carrier. Really is super easy to use and my s-works stumpy (my 4th child) sits on its wheels with no strain on the frame. An excellent product. Also I ordered it when I was serving in Afghanistan and was really well looked after so thank you for that too.
I received my carrier yesterday and am very impressed with the quality of it.