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GripSport carriers are designed and manufactured right here in Australia by GripSport. Each GripSport bike rack has a lifetime structural guarantee if fitted, used & maintained correctly.
- Accidental Damage – If you run over one of our products with a truck (in other words “accidental damage” where the breakage is your fault) then you’re up for the repair/replacement cost. Similarly, if your product isn’t setup, used or maintained properly then any resultant damage is on you.
- Wear and tear is not covered by warranty (because things like painted/plated finishes, moving parts and rubbers etc have to wear out eventually), but if our product breaks because of faulty workmanship or materials (in other words the breakage is our fault) all you’ve got to do is return it along with details of what happened and if it really was our fault it gets fixed or replaced free of charge.
- ‘Bike Racks for Cars, 4WD’s & SUVs’ are designed for Cars, 4WD’s & SUVs and are NOT covered by any warranty if fitted to the rear of caravans, trailers or camper trailers. Don’t do it.
- ‘Bike Racks for Caravans and Campers’ (both front & rear mounted) must be fitted per the relevant Fitting Guides on our website. If not then there’s no warranty.
Simple really, just the way a guarantee should be… but hardly ever is!
PLEASE NOTE 1: Trailers, LED lamps and custom made (non-standard) “mounting systems” (for caravans, campers and trailers etc) are covered by a 2 year warranty.
PLEASE NOTE 2: We do not accept returns just because someone changes their mind. Our products do exactly what we say they do, they will fit where we say they’ll fit and sorry, but a change of mind is not a valid reason for a refund.
Here’s just a small selection of reviews, comments and customer feedback. If you’re interested in seeing more just CLICK HERE (but you better grab some popcorn… there’s LOTS of ’em)
Hi GripSport, Just a quick note to let you know Ive used the Hi Ride Carrier with both my mountain and road bikes and I cannot speak highly enough of your product. For the first time I am 100% confident that the bike is safe from damage when being transported. Sure there are cheaper types of carriers out there, but none come close to the quality and design that you have. When you consider the cost of bikes (I can have over 10 grand sitting on the carrier) then the High Ride is as cheap as chips.
Hi Gripsport, I just had to write and let you guys know what we think of your new Hi-Ride carrier. We’ve had all manner of bike racks over the years including some damn expensive roof racks, but once we got some decent quality bikes (C/Fibre etc) I knew we were going to need something that would protect our new toys when travelling. And without a doubt the Hi-ride is not only the best at protecting the toys (no more risk of driving under carports etc) but it is quickest and easiest thing weve ever used. My wife thanks you! And of course so do I. So good to see an aussie design that is tough, simple and easy to use. All the best.
My carrier arrived yesterday and was fitted to my car in 5 minutes flat, and the best bit is that both myself and my petrol head husband are chuffed with the product….good stuff, very well made, stable and secure. Cheers
Hi there,We recently purchased a high ride carrier and tandem adapter kit. It is totally revolutionary and eliminated a lot of swearing (!), as well as padding, straps and concern on the road. Why arenít all carriers this easy?! Thanks so much for a great product and also unbelievably fast service. We imported our tandem bike from the US and would like to recommend your product to them ñ would you ship overseas, because I think there would be a lot of interest. Thanks and regards,
Thanks for the email and all the help by phone. As you may remember I went with your fourth option for mounting a carrier to our caravan and we’re very happy with the end result.
Good morning. Just wanted to let you know that I purchased a Hi-Ride carrier off you in October 2007 and I must say itís possibly the best bit of design Iíve seen in along while. Thanks so much.
I just wanted to let you know I used the HI-RIDE rack twice this weekend with my carbon 29er – a 1 ½ hour drive to Lysterfield on Saturday, and a 1 hour drive to Forrest on Sunday. The rack is fabulous – my bike looked and felt secure. It was really easy to put the bike on and take it off, and it doesn’t matter how dirty the bike is when you go home, because it’s up the back rather than dripping mud and dirt onto the roof (when using roof racks). And I have already recommended it to a couple of MTBikers out there. You mentioned you’re developing a rack light for it. Please let me know AS SOON AS that’s available.
Hey guys, Claude Daronche here. How are you going? These are the photos I promised I would send once I got the downhill bike. The bike rack is fantastic and I would recommend it to anyone. It is definitely top quality and being Australian made makes it even better.