Here’s just a small selection of reviews, comments and customer feedback. If you’re interested in seeing more just CLICK HERE
(but you better grab some popcorn… there’s LOTS of ’em)
I've had my Gripsport for a year and it is by far the best rack I've ever owned.
Morning Gripsport, I wanted to let you know that you have completely transformed me into a gripsport customer. I have owned and used many different bike racks over the years, both here and overseas, but after owning one of yours for the last year I can honestly say it is hands down the world’s best bike rack. Its strong its simple and it works. Great job.
Hi there,We recently purchased a high ride carrier and tandem adapter kit. It is totally revolutionary and eliminated a lot of swearing (!), as well as padding, straps and concern on the road. Why arenít all carriers this easy?! Thanks so much for a great product and also unbelievably fast service. We imported our tandem bike from the US and would like to recommend your product to them ñ would you ship overseas, because I think there would be a lot of interest. Thanks and regards,
Hi,I recently purchased a High-Ride carrier. I love the simplicity of this unit, it only takes a couple of minutes to fit and loading the bike on/off the rack is definitely the quickest for any bike rack I have seen. Thanks again for a great product.Regards.
Gday Gripsport, Heres some photos of us using the high ride rack I got off you some time back. Its an awesome carrier, its so quick to load/unload and even though Ive got both a wagon & a ute I still use the carrier because its SO easy. I get a lot of comments about it too, so I certainly hope some of these have turned into sales for you!
Hi Gripsport, I just had to write and let you guys know what we think of your new Hi-Ride carrier. We’ve had all manner of bike racks over the years including some damn expensive roof racks, but once we got some decent quality bikes (C/Fibre etc) I knew we were going to need something that would protect our new toys when travelling. And without a doubt the Hi-ride is not only the best at protecting the toys (no more risk of driving under carports etc) but it is quickest and easiest thing weve ever used. My wife thanks you! And of course so do I. So good to see an aussie design that is tough, simple and easy to use. All the best.
Received the hi-ride t/bar carrier today – very impressed! Looks great and very secure.. Have quite a few people coming to look so hopefully, there will be more orders from Horsham coming your way. Thank you for your assistance and promptness in delivery.
Hi Guys, Just letting you know that I ordered a hi-ride carrier off you a week ago and it arrived yesterday. After I fitted it and drove with it I simply couldn't believe the build quality of it.I would recommend this brand to anyone. Just letting you know. Keep up the good work because its fantastic. Cheers
Hi john just a quick email to say that the bike carrier is excellent. Have been away with it and even done some 4wd with it and it was great. Job well done. I love it. Thank you.
We’ve had one of your Hi-Ride 2-bike carrier’s for a few weeks now, and really impressed with how fast & easy it is to fit our bikes, and how sercurely the bikes & carrier are held in place. We regularly carry three odd-size bikes in different combos – 24-inch kid’s MTB, 26-inch FS bike & 96’er hardtail – and it copes well with whatever combination we try. Easy enough to use that my wife can load up the bikes when I’m not around
I just want to say what a fantastic bike rack. I got my hi-rise last Thursday and love it. Lives up to everything I have heard about them
G’day, Just thought I’d drop you a quick note to thank you for the great bike carrier and the great after sales service (it arrived a little roughed up and you freighted out new parts to exchange for the damage ones). This carrier is as good as I thought it would be – I can easily fit any bike to it in seconds (including combinations of my singlespeed 29er, all mountain rig, and my mates’ trail and free-ride rigs). Brilliant, easy to use, and makes ducking out for a quick ride after work just that – quick! Many thanks.
The shipment arrived in good order today. Assembly on the car was easy. It did take some time to get the adjustments right to suit the bikes, but probably no longer than the first fitting with the old beak style carrier I had. Most important
was that it was less strain on my bad back. Congratulations on the thought that went into the design and on the quality of the workmanship.
Been meaning to drop you a note and thank you for the extra long hooks you made up for the bike rack (we met at Anglesea race and I bought a workstand). In my opinion it definitely makes for an even better rack, but more to the point is the impressive after sale service you provided. A rare thing these days! Keep up the good work, thanks again and if you need a positive review of the rack for future customers feel free to contact me or pass on my email address. Cheers
I recently participated in the Gibb River Road Mountain Bike Challenge. This event was a relay race with teams of 2 to 6 riders tagging every 5 km or so, throughout the dayís stage which ranged from 105 km to 230 km from day to day. The key was using a bike carrying systems which protected the bikes from damage and were easy to get on and off. My friend Sam and I used a GripSport Hi-ride double tow bar carrier (see photo 1). It was without doubt the quickest and easiest bike carrier present at the event. The carrier was put through its paces. We headed down the Kurungi track (see photo 2) which was extremely rough. The carrier did its job well. Congratulations on an excellent product.
We have just had our hi-ride carrier delivered to us in Taigum, Queensland. Would like to thank Jon and the team for an effortless transaction and a really well made item!
Good morning. Just wanted to let you know that I purchased a Hi-Ride carrier off you in October 2007 and I must say itís possibly the best bit of design Iíve seen in along while. Thanks so much.
I took delivery of the carrier during the week and used it for the first time at the week-end. I can’t say how pleased I am with the carrier , easy to set up and perfectly functional. Appreciate your assistance in the swift despatch and the obvious pride you take in supplying a quality product.
Hi GripSport, Just a quick note to let you know Ive used the Hi Ride Carrier with both my mountain and road bikes and I cannot speak highly enough of your product. For the first time I am 100% confident that the bike is safe from damage when being transported. Sure there are cheaper types of carriers out there, but none come close to the quality and design that you have. When you consider the cost of bikes (I can have over 10 grand sitting on the carrier) then the High Ride is as cheap as chips.
My carrier arrived yesterday and was fitted to my car in 5 minutes flat, and the best bit is that both myself and my petrol head husband are chuffed with the product….good stuff, very well made, stable and secure. Cheers
Hey guys, Claude Daronche here. How are you going? These are the photos I promised I would send once I got the downhill bike. The bike rack is fantastic and I would recommend it to anyone. It is definitely top quality and being Australian made makes it even better.
Thanks so much, not only is the carrier tops you guys have a great customer service too!!:)) I will continue to send all the spying eyes on my carrier to your website. You guys are great. Much appreciated
Just a quick email to let you know the hi-ride rack performed faultlessly for our entire trip and I absolutely loved it, both bikes made it to Darwin without a scratch on them. Over 7000kms. I intend to write a proper thank you email, and include photos, which you can publish on the GripSport website. I just need more time to get organised and unpack.
I recieved my Hi-Ride Classic the other day and after months of “discussions” with the wife about spending 400 clams on a bike rack, I mounted it to the car, mounted the bikes and stood back and enjoyed! Fitting was a breeze and despite my initial concers the bikes were held firmly and securley. Both bikes barely moved and arrived at our destination hassle free.
Thanks for replying so quickly and for offering to send out the additional part for my Hi-Ride. My address is (removed). Once more, your excellent after sales service shines through (I must say, that was one of the things I mentioned to my two riding buddies who both then bought Hi Ride carriers from you).
My carrier arrived at work today. I would just like to express my appreciation for your excellent service, it’s good to know there are still some great business out there and yours is certainly at the top for service and quality, I’ll definitely be recommending you to other people
I just wanted to let you know I’ve received the bike racks (they were delivered on Friday). I put my 2-bike carrier on my car over the weekend and it’s fantastic! Very simple to use, and I’m really happy with it. I’ll recommend your bike carriers to anyone looking to buy.
It is easy to be positive about this rack – its an excellent product that i promote widely. The prompt and helpful after sales service also matches the approach of the original sale – I trust you are as successful as you deserve.
Our rack arrived on Friday and had its first outing to a race yesterday. It is fantastically simple and quick to use. The team is all getting together for a launch in a week or two so I’ll take heaps of pics for you when all the bikes are on it.
I purchased a Hi-Ride Carrier “2+2” from you some time ago, and it is a fantastic piece of gear. In fact we are having so much fun using it (well, my mates are happy to chuck their bikes on MY rack) that our rides have become longer and consequently we now finish at dusk, just in time for a night-time drive home … So I am in need of one of your Rack Lights…
Collected the rack on Friday arvo from the transport depot. Used it Sat morn – $14k of bikes on it for a 3 hour drive to Margaret River to ride the trails down there. Couldn’t have been happier – very well built, study rack – kept the bikes from touching each other at all. Exactly what I wanted! Very much appreciated and will happily recommend the rack to anyone who is chasing one!
I received my carrier yesterday and am very impressed with the quality of it.
Thanks for the email and all the help by phone. As you may remember I went with your fourth option for mounting a carrier to our caravan and we’re very happy with the end result.
Carrier got delivered on Friday afternoon. What a great product. Super happy with it.
Just a quick line to let you know how pleased I am with my 2 bike grip sport carrier. Really is super easy to use and my s-works stumpy (my 4th child) sits on its wheels with no strain on the frame. An excellent product. Also I ordered it when I was serving in Afghanistan and was really well looked after so thank you for that too.
Just a short note to thank you very much for sending another carrier hook to replace the one I lost. It arrived this morning via a priority courier. What fantastic customer service you provide!!!!
Received my Hi Ride. Carrier love it!!! So easy to use !!!
I just wanted to let you know I used the HI-RIDE rack twice this weekend with my carbon 29er – a 1 ½ hour drive to Lysterfield on Saturday, and a 1 hour drive to Forrest on Sunday. The rack is fabulous – my bike looked and felt secure. It was really easy to put the bike on and take it off, and it doesn’t matter how dirty the bike is when you go home, because it’s up the back rather than dripping mud and dirt onto the roof (when using roof racks). And I have already recommended it to a couple of MTBikers out there. You mentioned you’re developing a rack light for it. Please let me know AS SOON AS that’s available.
I took my new DH carrier on it’s maiden voyage last Saturday and I am impressed! Simple, easy, bike fits nice and snug. What a great system!
Just a short note and a photo to tell you how very pleased we are with our Hi-Ride rack. The load/unload times are quick. The bikes are held securely and nothing has been scratched or broken. If we want, it is easy to lock everything with a 1.8m braided cable and a lock on the hitch pin. The only thing I would wish for is a couple of tabs welded to the frame that would have saved me heaps of trouble attaching my home made light bar
I got a DH carrier off you years ago and it’s been fan-bloody-tastic to transport our bikes all over Victoria to races, trails and camp sites. Still totally stoked with it after all these years. I also got a second mount for the rack for our other car, but managed to damage it (my fault entirely) so now it’s hard to get the rack into that particular mount properly. Is there any way for you guys to restore it to it’s former glory?
In my opinion, this carrier is by far the best you can get. I love it. So easy to use. And because real “quality” is getting scarce nowadays, I’m just delighted when I get something that works like this AND is built to last!
Have a great day
Firstly I’d like to give a massive thank you to everyone at GripSport. The customer service has been absolutely fantastic. I received my Hi-Ride carrier “Downhill” (2-Bike) a few weeks ago and I’ve taken it out every weekend since. The quality of this carrier far surpasses my previous carrier which allowed the handlebars to hit my car! I travel roughly 5-6 hours with two bikes on my DH carrier without any movement at all. I highly recommend this to anybody that will listen! I’ve attached some photos for you.
We just got the mounting done for the bike rack on our van and thought we would send some photos of the setup. Very happy with the way it’s all turned out. Thanks for all your help. Regards.
Just to let you know that I am very pleased with the new bike rack. It is a very professional job and I should have had one years ago! Please pass my thanks on to Andrew and the team.